425 Syntax error in IP address

Community support
#1

Hi
I am trying to FTP my files to the new server. It all starts off ok then I get

Status:	Retrieving directory listing of "/public_html/wordpress/wp-includes/images"...
Command:	CWD /public_html/wordpress/wp-includes/images
Response:	250 OK. Current directory is /public_html/wordpress/wp-includes/images
Command:	PORT 192,168,0,17,234,241
Response:	425 Syntax error in IP address
Command:	PASV
Response:	425 Syntax error in IP address
Error:	Failed to retrieve directory listing

I close filezilla and try again, It starts off ok then I get the same errors.

#2

Switch FTP mode from ACTIVE to PASSIVE.

#3

Thanks for the reply. Ive already tried that but its still doing the same thing

#4

The issue is related to your network configuration.
Try to use different Internet provider, VPN or use Web file manager.

#5

If using FileZilla can you hit edit, then network configuration and see what the log shows?

#6

Connecting to probe.filezilla-project.org
Connection established, waiting for welcome message.
Response: 220 FZ router and firewall tester ready
USER FileZilla
Response: 331 Give any password.
PASS 3.25.1
Response: 230 logged on.
Checking for correct external IP address
IP 192.168.0.17 bjc-bgi-a-bh
Response: 510 Mismatch. Your IP is 92.14.199.128, jc-be-bjj-bci
Wrong external IP address
Connection closed

#7

Go through the wizard and hit use FileZilla option